Privacy is important to us, and it should be to you too. To be transparent about what data we collect and store we will explain in more detail below.
CloudConvert is maintained by Avide eLearning Ltd AUSTRALIA, ABN 88143704296. CourseAssembler, CourseSuite, the CourseSuite glyph are Trademarks of Avide eLearning. As a Data Controller, CourseAssembler is bound by the requirements of the General Data Protection Regulations (GDPR).
We collect the minimum amount of necessary data only. If buy our services we will collect your name, email, company name (if supplied), and basic details about your licence.
By visiting our website and/or using our API, your IP address will be logged along with the HTTP referrer, user agent and the dates of access (log data).
By providing files for conversion, we do not read or collect file content, metadata. For statistical purposes, we do collect the number and type of converted files, the number of errors and the total file size of all your conversions only.
We use your personal data to provide our service only. We do not make profiles or stuff like that.
We do log your IP address to prevent abuse of our service and for broad demographic analysis. We do not link this information to any personally identifiable information, or provide any such information to third parties.
If you provide an eMail address we use it to communicate with according to your notification settings. Your email address is stored by MailChimp if you opted to subscribe it during purchase.
Local Storgage is used by the app for document storage and core functionality.
Security We do a lot to protect your data and make our service as secure as possible. We keep your files in the European Union.
We are committed to protect your personal data and your files. Course Assembler takes all necessary measures to keep your personal information and your files private and secure.
Course Assembler maintains a secure IT environment and all security measures are constantly adjusted to technical progress. All transfers from and to Course Assembler are SSL encrypted. All Course Assembler servers are located in Sydney Australia and have the appropriate measures in place to prevent unauthorised access (i.e. hacking, physcial datacentre access).
We use Google Analytics to store information about how visitors use our website so that we may make improvements and give visitors a better user experience. Google Analytics is a third-party information storage system by Google that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site and what you clicked on. You can opt out of the usage of Google Analytics on this and all other websites using a browser plugin.
We also use Matomo Analtics, which is pretty much the same thing except it's stored and run on our servers. Data is stored in an anonymised way and and is used to track details about the capabilities of the computers accessing our product(s), such as screen resolution, operating system, colour bit-depth and abstracted location information. We try to make a little data go a long way.
Any decent Ad-blocker will prevent these from tracking anything... just sayin!