Privacy, Terms & Conditions

Privacy

Privacy is important to us, and it should be to you too. To be transparent about what data we collect and store we will explain in more detail below.

CloudConvert is maintained by Avide eLearning Ltd AUSTRALIA, ABN 88143704296. CourseAssembler, CourseSuite, the CourseSuite glyph are Trademarks of Avide eLearning. As a Data Controller, CourseAssembler is bound by the requirements of the General Data Protection Regulations (GDPR).

If you do not agree to our Privacy Policy and the other terms stated below, please do not use our services and let us know about your concerns. We reserve the right to change our Privacy Policy and other terms stated below at any time. If changes occur, we will clearly indicate such alterations at the top of this page with the date of modification.

Personal data

We collect the minimum amount of necessary data only. If buy our services we will collect your name, email, company name (if supplied), and basic details about your licence.

By visiting our website and/or using our API, your IP address will be logged along with the HTTP referrer, user agent and the dates of access (log data).

By providing files for conversion, we do not read or collect file content, metadata. For statistical purposes, we do collect the number and type of converted files, the number of errors and the total file size of all your conversions only.

Use of your personal data

We use your personal data to provide our service only. We do not make profiles or stuff like that.

We do log your IP address to prevent abuse of our service and for broad demographic analysis. We do not link this information to any personally identifiable information, or provide any such information to third parties.

If you provide an eMail address we use it to communicate with according to your notification settings. Your email address is stored by MailChimp if you opted to subscribe it during purchase.

Cookies and Local Storage

This site uses Cookies for statistical tracking (anonymised where possible). We use cookies in order to be able to offer you a comprehensive range of functions and to make it easier to use our websites. Cookies are small files which are stored on your computer with the help of the internet browser. If you do not want to use cookies, you can prevent cookies from being stored on your computer using the corresponding settings on your internet browser. Please note that this may restrict the functional capability and the range of functions of our offer.

Local Storgage is used by the app for document storage and core functionality.

This app requires Javascript.

Security

Security We do a lot to protect your data and make our service as secure as possible. We keep your files in the European Union.

We are committed to protect your personal data and your files. Course Assembler takes all necessary measures to keep your personal information and your files private and secure.

Course Assembler maintains a secure IT environment and all security measures are constantly adjusted to technical progress. All transfers from and to Course Assembler are SSL encrypted. All Course Assembler servers are located in Sydney Australia and have the appropriate measures in place to prevent unauthorised access (i.e. hacking, physcial datacentre access).

Analytics

We use Google Analytics to store information about how visitors use our website so that we may make improvements and give visitors a better user experience. Google Analytics is a third-party information storage system by Google that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site and what you clicked on. You can opt out of the usage of Google Analytics on this and all other websites using a browser plugin.

We also use Matomo Analtics, which is pretty much the same thing except it's stored and run on our servers. Data is stored in an anonymised way and and is used to track details about the capabilities of the computers accessing our product(s), such as screen resolution, operating system, colour bit-depth and abstracted location information. We try to make a little data go a long way.

Any decent Ad-blocker will prevent these from tracking anything... just sayin!